Terms and Conditions

Return and Refund Policy to buyers.

A Return and Refund policy:

• Terms of return - Returns must be made within 14 days of receiving the item
• State of return - Items must not have been worn (unless it was just to try it on) If the item was worn for any reason the item is not eligible for return, and a refund will not be granted
• Reason for return - Must explain the reason for return examples Damaged in Shipping or Wrong item sent. 
• Process for return - To process a return you must email us with the Subject stating Return. The email needs to explain why a return is being requested. May need to send photos for proof of claim. 
• Process of refund - Once a return has been approved, a refund will be issued within 14 days after receiving the product back to the shop.
• Contact details - Contact us at ravenshideleather@yahoo.com